Shipping & Returns
Shipping
- Processing: orders are prepared within 1 to 3 business days.
- Where it ships from: our partner warehouse in the United States.
- Delivery time: shown at checkout for your address, before you pay.
- Tracking: you'll get a tracking link by email as soon as your order ships.
- Address: please double-check it at checkout. If you spot a mistake, email us right away and we'll fix it if the order hasn't shipped yet.
- Lost or late parcels: if tracking hasn't moved for 7 days, contact us and we'll look into it with the carrier.
Returns
You can request a return within 30 days of receiving your order.
- Change of mind: the item must be unused, clean and in its original packaging with all accessories. Return shipping is paid by the customer.
- Damaged, defective or wrong item: contact us within 7 days of delivery with your order number and a photo. We cover the cost and send a replacement or a full refund.
How to start a return
Email beautymarket7890@gmail.com with your order number and the reason. We'll reply with the return address and instructions. Please don't send items back before contacting us.
Refunds
Once your return arrives and is checked, approved refunds go back to your original payment method within 5 to 10 business days. Original shipping charges are refunded only if the item was damaged, defective or incorrect.